By Maizatul Akmar Ismail & Chua Lee Yang,

University of Malaya, Kuala Lumpur

..... KM is a new field especially in higher learning institutions. Therefore, a survey by Sam Hijazi and Lori Kelly (2003) has indicated that higher learning institutions and the business world have some difficulty in understanding the implication of KM as a new model to support business process.  For that reason; it is difficult to establish a common understanding of what KM is. Besides, the knowledge is everywhere and it has not been captured, collaborated and managed systematically especially in the higher learning institutions. Similarly, resource in higher learning institutions may not be sustained for long period too.

Theme- Enhancing Knowledge Culture and Discovering New Possibilities

Date: 29- 31 October, 2007, Singapore

In the event, you will see advances in KM and collaborative methods, coupled with content management approaches that can improve the overall efficacy of your knowledge strategies. We are bringing forth new initiatives including a Knowledge Café which will provide added networking opportunities, a speed debate with interactive voting, and innovative presentations that will provide examples of both international best practice and local Asian accomplishments.

By Ravi S Sharma
School of Communication & Information, Nanyang Technological University, Singapore

A study of large, multinational outsourcing projects show that many risks associated with IT outsourcing occur due to communication failures between the client and vendor. Screening potential communication problems indicate the existence of gaps in information flow that occur due to ‘information risks’ or mistrust in the communication process.

By Sonia Randhawa

The effectiveness of your communication is the response you get. It's an easy mantra to remember, but often overwhelmingly difficult to implement. It puts the responsibility for your communications on you, rather than on the incompetence, stupidity or stubbornness of the person you're trying to communicate with. More optimistically, it implies that you can improve your communications, because you are responsible for their effectiveness.