The value of knowledge sharing needs to be included in the academic curricula of Malaysian universities if the country is to promote a more open interchange of ideas in business and more creative thinking in industry. That is the conclusion of Naguib Chowdhury of Multimedia Development Corporation Sdn Bhd, an advisory body to the Malaysian government, who wrote last month’s feature on knowledge management (KM) in Malaysia.

This paper investigates organizations that have received little attention in knowledge management research: Small and Medium size Enterprises (SMEs). The objective was to study the awareness of Malaysian SMEs of knowledge management, and a questionnaire has been deployed relating to technologies availability and usage, understanding of knowledge management, problems related to knowledge management, and main concerns perceived in implementing the approach. The results suggest that SMEs awareness of knowledge management approaches is still at a low level.