KMTALK ASIA

This course introduces international standard and best practices in records management. It outlines the core components of records and principles that need to be understood before implementing records management. It aligns recordkeeping to business processes and operational, financial and legal risk. It identifies and explores synergies between records management and risk, compliance management and quality management. It outlines core recordkeeping processes. It provides participants with an overview of the technologies currently available to organisations for records management and offers mechanisms to align current organisational realities with the type of software available.

Date: 24 & 25 Nov 2009
Venue: Park Royal Hotel, Kuala Lumpur
 

Consultant: Barbara Reed
Fellow of Australian Society of Archivist , M. Arts, Percival
Serle Prize, Dip. Archives Admin., B. Arts (Hons)

DAY 1
• What are records, records management and ISO 15489?
This session would outline the principles and concepts of records – authenticity, reliability, trustworthiness and useability. Explore why these things are different (and need more attention) in the digital world

• How does records management assist business?
This session would outline the benefits of records management, detailing the particular operational, financial and legal risks that organisations face, and how records management intersects by providing a base for protection. Addresses both authorised destruction of records and issues of exposure from unmanaged records (e-discovery etc)

• Records and Risk
This session would address specific risk management assessment in terms of whether a record is needed in a business process and how long it is needed for (the recordkeeping processes of appraisal and disposal) using AS 4360, Australian Standard on Risk Management

• Records and Quality Management
This session discusses the alignment between the quality management framework and recordkeeping – what is different and what is the same. How one set of understandings can achieve both ends.

DAY 2
• Building a framework for records management
This session will address alignment with organizational frameworks, policy and responsibilities and fitting recordkeeping into the business processes

• Knowing your compliance requirements
This session outlines requirements of all organisations to know and document their compliance requirements – where these come from: legislation, regulations, international best practice and organisational procedures. Compliance requirements form a basis for good recordkeeping

• The recordkeeping processes: capture, control, register, classify, locate, appraise, dispose, store, preserve
This session would outline at a high level the records management processes identified in ISO 15489 and broadly sketch the processes that have to be in place to have good recordkeeping

• The technologies for records management
Information asset maturity models, ECM, specialised records software, document management vs records management. Issues with implementing change. This session would attempt to outline the technology environment, which is very complex. Options to be discussed include stand alone document / records management or enterprise information management. It will discuss open source or proprietary and some of the issues in assessing maturity. It will also highlight some of the known issues when implementing the technologies and reinforce that this needs systematic resourcing at an enterprise level and strong management commitment.
In-house Courses:
If you have a number of delegates with similar event needs, then you may wish to consider having a professional in-house course delivered locally on-site. Courses can be tailored to specific requirements.
Please contact Nurul Liza on +603 7803 5300 or e-mail nurul@rmiasia.org
 to discuss further possibilities.